Wednesday, October 29, 2014

LinkedIn Talent Connect Take Away #2: Maximize Recruiting Programs


As a Talent Acquisition Professional (aka “Recruiter”), one of the most frustrating things I face is when a hiring manager brings in a candidate from an agency, and when the candidate shows up for the interview they run into a former co-worker. Of course the hiring manager adores the candidate; they get along well with the team, and pass the assessments with flying colors. The company, now, is then doling out 25% of the candidate’s salary when, instead, we could have paid that an employee a referral fee.
 
Now don’t get me wrong, I am stoked to have the new addition to the team, but I always feel a little defeated when we use an agency when we could have acquired the same individual through other means.  

Yesterday I wrote a blog about my #1 Big Take away from the LinkedIn Talent Connect conference, so as promised, here is my second big take away from Talent Connect: Tips to Maximize Recruiting Programs. One of the break-out sessions I attended was called Relationships Matter: Develop a Productive Employee Referral Program. The panel was facilitated by Kara Yarnot of Meritage Talent Solutions and included contributions from Teresa Keeler of Owens Corning, Becky Mohr of SapientNitro, Julie Barker of Appirio and Jennifer Rice of Cisco.

The information provided by this group was very informative, and whether your company is getting started with an Employee Referral Program, or you are hoping to be the introducer of some innovative ways to switch-up your plan, I think the following information is beneficial. Below, in no particular order, were some great ideas I took away, and thought I would share with you.

1.       Use Technology to Connect with Talent by Leveraging Employee Contacts: There are several platforms in existence now (I am posting the list and links below)  that will pick up key words in your job, match them to the LinkedIn profiles of people connected to your employees, and recommend that the employee refer the candidate. Your employees have to opt-in to this, so it is not for everyone, but would certainly be a helpful way to avoid the frustrating situation I explained above.

2.       Non-Employee Referral Programs: People who do business with your company (customers, vendors, and even competitors) all know great people. Vendors typically get to know your company culture very well. What if you incentivized them for making a referral? Great idea, just be sure to check with your finance department first.

3.       Recruiting is Everyone’s Job: While Talent Acquisition teams can do their best to source candidates, identify quality talent, and post jobs on every site imaginable, there are interactions that every hiring manager has on a day-to-day basis with people in the public. I remember when I lived in San Diego and was hiring entry-level talent; I would always keep my eye out to see who was really good at what they were doing. I frequently handed out my business card to counter-people, wait staff, and pretty much everyone who I met who I could see as a potential fit for my company. Was it my job to do guerilla recruiting? Not exactly, but I like to think I’m somewhat of a talent hound, and so anywhere I go I keep my eyes open. Encourage your managers to do the same. Their next customer service or entry-level employee may be someone they are already having interactions with every day, they just have to keep their eyes out.

4.       Open Communication to Referral and Referrer: Many times when I communicate with candidates who have been referred I will circle back with the referrer so they know I made the connection. Even if someone is not a fit for a particular role, but they were referred from an employee I will send them a personal message. Just because they are not qualified for a role doesn’t mean that something else won’t be a fit for them in the future. Communicate openly and build the relationship, so there is an opportunity for future conversations.

5.       Recruiting on the Company Scorecard: While this approach varied by company, the key take away was that managers were informed about new or hard-to-fill positions. By including Talent Acquisition in the manager’s meeting, teams are able to contribute additional ideas for sourcing talent and sharing jobs, and finding the candidate became a collaborative effort.

 

Check back tomorrow for take away #3 from LinkedIn Talent Connect.

For more information on Employee Referral Systems visit:









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